Terms of Service
MILKSTOP IS NOT INTENDED TO BE A MEDICAL DEVICE OR AN EMERGENCY SERVICE, AND IT DOES NOT PROVIDE MEDICAL ADVICE.
Milkstop is a personal record-keeping app. It lets parents and carers write down feeds, nappies and sleep, and keep a log they can look back on or share. It also contains general educational information from publicly available sources. Milkstop does not assess, monitor, diagnose or predict anything about your baby's health or feeding, and it does not give medical advice.
- Informational routine logging only: Milkstop is engineered strictly as a personal, self-serve routine-tracking utility for parents and guardians to record feeding times, milk volumes, nappy changes, sleep periods, and physical growth entries.
- No health advice: totals, 24-hour counts, feed notes, sleep summaries and growth records and charts in Milkstop are your own records. They are not medical advice.
- Do not delay emergency or medical care: You must never rely on Milkstop records or charts to make healthcare decisions. Never disregard, delay, or avoid seeking urgent care from a General Practitioner (GP), paediatrician, child health nurse, midwife, or hospital emergency department based on data in this application.
- In an emergency: if you're worried your child is seriously unwell, call 000 (Australia), 911 (US), 999 (UK) or 112 (EU), or go straight to the nearest emergency department.
1. Parties, Eligibility & Minors
These Terms of Service constitute a legally binding agreement between you ("User", "you", "your") and Milkstop ("Milkstop", "we", "us", "our").
Adult Eligibility Only: Access to and registration for the Service is strictly restricted to adult individuals aged eighteen (18) years or older who are the legal parents or court-appointed guardians of the infant being tracked.
Minors Strictly Prohibited: Minors under eighteen (18) years of age are strictly prohibited from creating accounts, signing into, or operating the Service.
2. Account Security, Authentication & Household Sharing
Authentication & Credentials: Authentication is handled via Google Identity Services OAuth 2.0, Sign in with Apple (web and native iOS), or passwordless email verification codes. You are solely responsible for maintaining device security and session confidentiality. Notify us immediately at hello@milkstop.app if you discover unauthorised access.
Sign in with Apple (Hide My Email): If you authenticate using Sign in with Apple and elect to hide your email address, Apple will provide Milkstop with a private relay address (ending in @privaterelay.appleid.com) in place of your real email. You should be aware that account-related communications, including security notices, will be routed through Apple's Private Email Relay. Disabling this relay in your Apple ID settings after account creation may interrupt receipt of those communications.
Accuracy of Manual Entries: Calculations, daily totals, rolling 24-hour summaries, sleep duration records, and growth charts rely entirely on the accuracy and completeness of entries submitted by you or your invited household members. Milkstop accepts no liability for errors resulting from incorrect, delayed, duplicated, or omitted logs.
Household Sharing & Invite Codes: If you generate household invite codes to share an infant profile with partners or family members, you are responsible for managing those invitations. Invited members have full authority to view, log, and amend care events. You may reset or revoke invite codes at any time in Household Settings.
3. Acceptable Use & Platform Integrity
You agree not to:
- Scrape, crawl, spider, or extract data via automated bots, scripts, or unofficial interfaces;
- Reverse engineer, decompile, or disassemble the application or backend APIs (except as permitted under the Copyright Act 1968 (Cth));
- Bypass or attempt to defeat authentication safeguards, rate-limits, or security controls;
- Introduce malware, viruses, or any code designed to interrupt or compromise server infrastructure;
- Resell, lease, or commercially exploit the Service without our express written consent.
4. Intellectual Property & Care Data Ownership
Platform Property: The Milkstop web application, iOS application, interfaces, design systems, algorithms, and branding are the proprietary property of Milkstop and protected by Australian and international intellectual property laws.
Your Care Data: You retain ownership of the raw data, feeding tallies, sleep records, and notes you enter. You grant Milkstop a limited, non-exclusive licence to host, store, back up, and process this information solely to deliver the Service to you and authorised household members in accordance with our Privacy Policy.
5. Availability, Offline Operation & "As-Is" Provision
The Service is provided strictly on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
Offline Caching Notice: Offline entries are stored in your device's local browser storage (IndexedDB) until connection is re-established. Clearing browser cache, private window closure, or hardware resets prior to server sync may cause permanent loss of unsynchronised entries.
iOS Application Notice: The Milkstop iOS application is distributed via Apple's App Store and Apple TestFlight. App Store availability is subject to Apple's distribution policies, review processes, and regional availability. Milkstop is not responsible for any delays, interruptions, or removal of the iOS application caused by Apple's platform governance decisions.
6. Limitation of Liability
To the maximum extent permitted by applicable law (including Schedule 2 of the Competition and Consumer Act 2010 (Cth), known as the Australian Consumer Law):
- Milkstop and its operators shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of data, profits, or health outcomes.
- Our total aggregate liability arising out of or related to these Terms or the Service shall be capped at the total amount paid by you to Milkstop for the Service in the preceding twelve (12) months, or $0.00 AUD if used on a complimentary/free-tier basis.
- Nothing in these Terms limits or excludes liability for fraud, gross negligence, intentional misconduct, or any statutory guarantee under the Australian Consumer Law that cannot legally be excluded.
7. Translations
We publish these Terms in English, Spanish, German and French. If a translation differs from the English version, the version that is more favourable to you applies.
8. Account Deletion, Governing Law & Contact
Self-Service Erasure: You may delete your account at any time in Account Settings. If you're the only member of a household, its records are deleted from our live database straight away, and backup copies are removed automatically within 30 days. In shared households, your account is removed and entries you logged stay with your baby's records for the other caregivers, marked as logged by a former member. Notes you typed stay as written.
Governing Law: These Terms are governed by and construed in accordance with the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia.
Contact: For legal notices or questions, contact hello@milkstop.app.
Legal notice
Milkstop is operated by William Kendall, trading as Milkstop. Postal address for legal notices: PO Box 259, Moffat Beach QLD 4551, Australia. Email: hello@milkstop.app. App Store trader details are published on our App Store listing.